Ecocold, one of the most important suppliers of the retail sector, continues its work on customer experience.
Products, together with their presentation, advertising, showcasing, design and styling, are positioned as a whole to meet the needs and wants of the end consumer. Today, providing a good buying experience has become the most important key to creating loyal customers. The role and importance of experience in purchasing is now understood.
We support our solution partners in shaping a good customer experience in providing the best level of service. At this point, our priority is to professionally support the thousands of square meters of experience areas created by stores with huge investments.
The customer's need and expectation for service is increasing day by day. They appeal to the perception of customers in order to achieve a balance in the triad of efficiency, effectiveness and profitability, which is the classic measure of merchandising.
Customer satisfaction is ensured by equipping customer touch point activations in areas such as product, brand, service and experience with data power and guidance.
At this point, Ecocold takes a position according to the demands of customers and supports its customers in the differentiation and presentation of product and service offerings.